Solace Shop Refund Policy:
We strive to have lifelong customers and work to have all transactions go smoothly. If for you are not fully satisfied please contact us for a refund. Refunds are processed for the original purchase price and shipping when the product has been returned to us.
Solace Farm Animal Sales Policy
Payment must be received within 5 business days to hold the animal or it/they will be added back to the current sales list or retained by Solace Farm. At the time of pickup, the balance due must be paid in cash.
At the time of sale, an agreed upon pickup date will be determined by the Seller and Buyer. If the animal is not picked up within 14 days of the agreed upon date, the Buyer forfeits the animal as well as the down payment. The animal will be added back to the current sales list or retained by Solace Farm.
If the Seller agrees to a new pickup date (for an additional 14 days), a $2 per head per day charge is incurred on all small animals and a $5 per head per day charge is incurred on cattle for the additional time period. After the additional 14 days, the Buyer forfeits the animal as well as the down payment and the animal will be added back to the current sales list or retained by Solace Farm.
The Buyer must provide adequate fencing, food, care, shelter and fresh water for the animals. It is not acceptable to keep animals tied-out.
Goats and sheep will be sold in pairs only unless it is determined that the Buyer already has goats/sheep.
All animals are sold “AS IS”. All sales are final. Because we cannot control stress that may occur as a result from shipping, the animals environment or management once they leave the farm, we are not responsible for any shipping stress, illness, death or their development. We cannot offer guarantees. Our Biosecurity practices prevent us from taking returns You have the right to have any animal you purchase examined at our farm by a Veterinarian at your expense prior to pick up.